Determining if you are a low performer
History / Edit / PDF / EPUB / BIB / 2 min read (~270 words)How can you tell if you are a low performer?
I always prefer to compare myself against my prior self and not against others. Thus, I would consider myself a low performer if my throughput is lower than what it has been on average in the past. This may happen for many reasons, amongst them it would be because I'm learning something new, so I'm spending a good chunk of my time on learning and less on executing. It might be because I'm trying different ideas to find the best one because I'm working on something I've never worked before.
It's generally easy for a programmer to tell whether he's been more or less productive than the prior week. It is mostly based on feelings, where you feel good when you are productive and less good when you're not making any progress or facing issues.
If you think and feel that you are performing poorly, start recording more thoroughly what you are working on. Identify when you start and finish working on a task, and when you get blocked, write down why. After a few weeks, look at what you wrote and assess what might cause you to feel that you are a low performer. Is it because you're working on a task you are not good at? Is it because of a lack of motivation on the task you've been assigned to?
With more information in hand to determine why you feel that you are a low performer, you will be able to devise a plan so that you can once again feel like a high performer.
What should be defined to make a user demo walkthrough successful?
You need to define what you want to learn from the demo walkthrough: where does the user ask questions? where does he stay stuck? what is easy/hard for him to do? what does he think about when he goes through the demo? what is/isn't working? what frustrates him? where does the user want to have more guidance?
The user doing the walkthrough should be as close as possible to the ideal user otherwise you may get feedback that is biased on their own experience. A user with too much knowledge compared to your target user will be able to do many things your target user may need help with and they may assume a lot of things because they know about them. On the other hand, a user with too little knowledge will require help in many places where the target user is expected to have knowledge, which may make the demo walkthrough slower than desired.
The walkthrough should have a clear scenario. You may only give an initial setup to the user and a desired goal and let them figure everything out by themselves. You may also go with a more directed approach, where you tell them what to do and you see if the instructions are clear enough to accomplish the steps. The first approach is interesting because it allows you to observe variability in how to solve a problem.
How can you tell when you're working on the wrong task?
You may be working on the wrong task because priorities have changed. To determine if that is the case, you should ask yourself whether completing the task provides value, either to you or your users. If the answer is no, drop the task. If the answer is yes, you should determine if it is the utmost important task at the moment. If the answer is no, then figure out which task is. If the answer is yes, then proceed.
You may be working on the wrong task because you don't have the necessary information to complete the time in an appropriate amount of time. If you find yourself spending most of your time gathering information instead of accomplishing the task that should be done with the information you need, then it may not be the right time to do the task yet. You may have to create a prior task which is to acquire the necessary knowledge to execute the original task.
If you notice that to complete your task there are pre-requisites that should have been completed, then you should work on those instead of the task with those dependencies. In some cases you may realize that you can't accomplish a task because you don't have the tooling necessary or the technology to accomplish the task is not available yet.
As I suggest in my article Given that you define a ROI on a task, when should you stop working on a task and abandon it given its cost?, you should estimate how long you expect for a task to take. At the half time, you should evaluate whether you'll be able to complete the task by the estimate's deadline. If you can't, then you should either drop the task (if you can), or look for alternative ways to get the task completed, either by asking a more experienced person or by simplifying the task.
What should I know about my users if I want to build appropriate software for them?
If you are building technical software for your users, you need to know what their level of expertise and experience is. If you can use a job title to describe their position, that is a great start.
You should define the users' strengths and weaknesses, that is, what you expect them to excel at and where they will require more of your assistance to succeed at their task.
Define the scenarios in which your users use the software you will build. What information do they have available? Which information do they need to gather? What kind of decisions do they need to make? Which decisions can be automated for them? Do they need to run the software in a specific environment? Do they need access to data to do their task? How is this data made available to them? When do they use the software? How frequently do they use the software? How much of their time is spent on the task they are solving using the software you're building?
Define what the users' goals are. You might be creating a text editor, if your users' goal is to transmit information between companies, they may not care at all about making the text fancy but they might appreciate your editor helping them correct grammatical mistakes.
You want to be as specific as possible when describing your users so that your decisions are guided by this persona you're creating. What kind of company are they working in? Startups, PME, large enterprises? Do they have multiple responsibilities or are specialized?
With all this information about your users you should be able to make more judicious decisions. This will help you scope your work.
- Define the audience
- Define the purpose
- Define the assumptions
- Provide a way to contact the author
- Provide a way to ask additional questions